CGSP®: CERTIFIED GUEST SERVICE PROFESSIONAL

OVERVIEW

AHLEI's Guest Service Gold® training program leads to the Certified Guest Service Professional (CGSP®) designation. It is recommended for use in every workforce program, to develop the solid guest service skills that are critical in the hospitality industry.

Recognized worldwide, CGSP certification is the highest acknowledgement of award-winning guest service for employees in the lodging industry.

Guest Service Gold® Training Program

Guest service is the foundation and heart of every hospitality career. That’s why AHLEI recommends Guest Service Gold® training that leads to the Certified Guest Service Professional (CGSP®) designation for every workforce program that prepares clients for the hospitality industry. With solid guest service skills, your clients will be a valuable addition to any hospitality operation.​

Options include:

Guest Service Gold®: Making Connections

Guest Service Gold®: Golden Opportunities

Guest Service Gold® Tourism