Professional Courses and Certifications
At AHLEI, we know that you and your team are striving to be among the best in the industry. Hiring and training exceptional employees, managers, supervisors and executives makes that goal a possibility.
AHLEI offers comprehensive training and certification programs designed to help your property excel.Certified professionals are ready to handle any challenge, including resolving conflicts and anticipating guest expectations. Perhaps most importantly, the people who take AHLEI training and certification courses develop a deep understanding of the industry's core values and ethics
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Hospitality managers and executives have a vision and lead every level of their team to bring it to fruition. Prove your managerial skills and dedication to the industry with the prestigious Certified Hotel Administrator (CHA®) certification.
AHLEI's Guest Service Gold® training program leads to the Certified Guest Service Professional (CGSP®) designation. It is recommended for use in every workforce program, to develop the solid guest service skills that are critical in the hospitality industry.
From ordering premium supplies to managing a team, housekeeping executives have the know-how to operate an efficient program. The Certified Hospitality Housekeeping Executive (CHHE®) certification proves you have the skills and dedication to keep your property clean and inviting.
The hospitality sales professional boasts superb interpersonal skills paired with a deep knowledge of the property. Prove you possess the marketing and revenue management skills to close the deal with the globally recognized Certified Hospitality Sales Professional (CHSP®) certification.
From environmental management and safety designs to landscaping and financial management, facilities managers have the skills to keep a property in top shape. The Certified Hospitality Facilities Executive (CHFE) Certification recognizes your management expertise and sound judgement in the dynamic engineering environment.
The internationally recognized Certified Hospitality Educator (CHE®) certification recognizes the teaching ability of hospitality educators at the college level.
The Certified Lodging Security Officer (CLSO®) Learning Suite details general and hospitality-specific safety and security techniques that employees need to know to ensure effective security at lodging properties.
Whether supervising the kitchen, ordering supplies or training staff, food and beverage executives know what it takes to run a safe and successful operation. The prestigious Certified Food and Beverage Executive (CFBE®) certification recognizes your ability to effectively operate a food and beverage department.
Hospitality revenue managers know how to calculate cost-effective solutions to maximize property performance. Prove your forecasting and revenue management skills with the Certified Hospitality Revenue Manager (CHRM®) certification.
The Hospitality Manager Learning Suite provides management-level skills training for hospitality employees.
The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.
AHLEI's START (Skills, Tasks, and Results Training®) program offers six line-level training programs. Each provides the essential skills and industry knowledge required for front-line positions at lodging properties, culminating in a certification exam and professional designation.
From the front desk to the reservations staff, rooms division executives manage their employees with a wide range of skills. Show off your expertise in human resources; financial, revenue, and rooms management; technology; guest service; and security with the Certified Rooms Division Executive (CRDE®) certification.
Lodging security directors ensure the safety and security of every guest, employee and supplier 24 hours a day, seven days a week. Prove you can manage risks, detect threats, and train a highly skilled staff with the Certified Lodging Security Director (CLSD®) certification.
Supervisory Skills Builders (SSB) help you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees.
