CHT®: CERTIFIED HOSPITALITY TRAINER

OVERVIEW

Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.

Excel in your current position, move further toward your career goals and get recognition as one of the best in your profession with CHT® certification.

The CHT® exam assesses for the following competencies:

  • A Case for Training and Development

  • Training and Development as an Investment

  • Assessing Training Needs

  • Instructional Design

  • Training Tools and Techniques

  • Measuring and Evaluating Training and Development

  • Training the Trainers

  • Orientation and Socialization

  • Hourly Employee Training

  • Mentoring

  • Supervisory and Management Development